Claddagh Club - FAQ - Heart & Hands Wine Company
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Claddagh Club – FAQ

Q: When will Claddagh Club allocations be available?

Claddagh Club Releases occur 4 times per year in the Spring, Summer, Autumn, and Winter.  This year, wines will be available in late March, May, August and November.

We do not ship wines during extremely hot or cold weather – so we will hold your shipments until more temperate weather allows us to ship.   Allocations that are picked up at the winery are stored in a temperature controlled setting, and are available after the release date.

Q: May I add additional wines to my allocation?

Yes!  We are happy to include additional wines with your allocation, assuming availability.  For some small production wines, (particularly estate grown wines), there may be limits to the additional quantities available for purchase.  We will communicate availability upon the release of each allocation!

Q: How will I know when my allocation will be available?

One to two weeks prior to release, we send an email confirming the release date and wines to be included in the allocation.  We ask that members update their member profile with changes to addresses and shipping preferences within a week of receiving this note.  This allow our team enough time make adjustments, and ensure that your wine is sent to the proper address, or held at the winery per your instructions.

Q: Where can my wine shipment be sent?

Wine shipments may be sent to both residential and business addresses.  There must be an adult 21 years or older to sign for the wine, so some people prefer using business addresses, as there is always someone to sign for the wine.

Q: I have additional questions about the Claddagh Club.  To whom should I reach for additional information?

Please contact us at 315-889-8500, and we will be happy to answer your questions about the Claddagh Club!

Q: Can I cancel my membership?

There is no membership fee, and members can cancel 14 days prior to the next season’s shipment by simply contacting us at 315-889-8500.